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PAPERWORK TAB
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A separate tab - "Req Docs" - is available when the user logs into Vendor Interface. This page lists all paperwork that is still required before payment can be released for an order or accessorial. The records in this tab are listed in order from earliest ship date to the most current. The vendor can click on the "Cover Sheet" icon to display a "Paperwork Cover Sheet" page. This sheet contains all the details about the missing document, and is printed to serve as a fax cover sheet to submit the required paperwork. Once the image is received and accepted by our imaging department, the record will be removed from the tab display. This process usually takes about 2 business days after the vendor faxes the required Bill of Lading or Proof of Delivery. For accessorial paperwork, there may be a three business day delay. A recent enhancement to our paperwork system allows the Vendor to scan, e-mail or ftp documents directly into our Pegasus imaging system. This speeds up the process and will permit documents to be received earlier. |

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If you have any questions, help and support from our team is only a call away. Call 1-877-588-4305 or contact the Hub location shown on the paperwork summary screen. |
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© 1996-2008. Hub Group, Inc. All rights reserved. Legal. |
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