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ACCESSORIALS
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Vendor Interface allows authorized vendors to submit accessorial charges for approval via the web, eliminating many phone calls and speeding the process. To request payment for an accessorial service the user clicks the large red letter "A" icon that appears on the summary page before an order. Accessorials can be requested for orders in Cancelled, Active or Completed status. Clicking on this icon will display the "New Accessorial" page where the user can select a charge code from a pull down menu. This will display additional boxes where the user enters the required information for that type of charge--times, dates, etc, and the amount being requested for performing the accessorial service. There is also a "General Comments" box where the user explains additional information about the service performed. Clicking a submit button sends a message to the responsible Hub office, requesting their approval for the charge. |
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An "ACC" icon on the summary page indicates that an accessorial exists for an order. The icon is white when in Pending status or Waiting for Authorization by Hub. The icon is green once the authorization is granted. The user can review requested accessorials for a specific order by opening the Load Segment for the order and scrolling to the bottom of the page. Any accessorials for the load will be displayed here. |
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All accessorials can be found by clicking on the Accessorials Navigation Tab and then choosing to search criteria. Choices are by Unacknowledged Changes or by All Accessorials. Other filters that can be added are Trailer, Authorization, PO, Pro, or Invoice Numbers; Creation Date ; Location , Paperwork status, Charge code, or Accessorial status. |
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Once Hub Group has authorized an accessorial, the vendor can key in their invoice number and submit it to Hub Group for payment. Once any required paperwork is received, payment will be set up according to the terms for that vendor. Once invoiced, these records will appear in the Accounts Receivable database, where the user can track the status of payment. |
If you have any questions, help and support from our team is only a call away. Call 1-877-588-4305 or contact the responsible Hub Office location shown Accessorial Detail page. This is also the phone contact that was shown on the tender to contact for accessorials.
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